Which tier should I hire Citorial for?
Starter if you've never measured your AI search visibility — the goal is the first read, fast, before committing further. Standard if you want us to do the full engagement: published official brand page on our domain, rewritten descriptions, blog drafts, 90-day execution plan. Premium if you operate 2 brands, need multi-language coverage, or want a live strategy call + complete blog drafts.
Can I upgrade later?
Yes. We credit the price of Starter toward hiring us for Standard or Premium within 60 days — full credit, not partial. Email hello@citorial.com and we'll send a tier-up checkout link.
What does "done-for-you" actually mean?
It means we do the work. Starter is the audit alone (you implement the fixes yourself). Standard and Premium are engagements where we publish your official brand page on citorial.com/brands (we maintain it on our domain), rewrite your product descriptions, draft your blog posts, ship the on-site fix checklist, and run monthly tracking. You give a 5-minute briefing — we do the rest.
Is the refund really 14 days, no questions?
Yes. See the refund policy for the exact mechanics. We don't make you fill out a survey or schedule a call. You write, we refund.